FAQ

bilou is creamier
Compared to a conventional shower gel, bilou shower foams are much creamier. The white foam feels incredibly soft and spreads very easily on the skin, offering a completely different shower experience than with a gel.

bilou with brand new fragrances
Our fragrances are also something special. We develop entirely new scents for bilou products. We conceived all the fragrances ourselves and developed them directly with perfumers who perfectly translated our extraordinary fragrance ideas into reality.

bilou has good ingredients
Of course, we also paid attention to quality ingredients: We selected the bilou ingredients with great care and attention. Our products are dermatologically tested by independent institutes and have been tested for skin compatibility.

The difference between shower foam and nourishing cream foam is that shower foam is intended for body cleansing in the shower and nourishing cream foam (foam lotion) is intended for body care after the shower.

Our products have been dermatologically tested by independent institutes and have been tested for skin compatibility.

At bilou, we have avoided animal-derived ingredients, and our products are 100% vegan. Therefore, bilou is suitable for all vegans and has even been included in PETA 's positive list. Of course, we would not support animal testing, but fortunately, this is already prohibited for cosmetic products under Article 18 of the EU Cosmetics Regulation.

No! Even if the products smell so delicious, please do not eat them under any circumstances. The bilou products are cosmetic products that must not be ingested.

Unopened, the products have a shelf life of up to 30 months. Even after opening, the shower foam, cream foam, and hand foam can be used for 24 months, while the "2 in 1" body spray and shower gel can be used for 12 months. This information is also found on the respective packaging. The bath salts, when stored in a cool, dry place, do not have a best-before date. As they are for single use only, they should be used immediately and completely after opening. This information is also found on the respective packaging. The lip oil has a shelf life of 12 months. Please do not expose the lip oil bottle to direct sunlight for extended periods.

Almost exclusively in southern Germany. Our philosophy clearly includes the topics of quality and sustainability. We have selected our suppliers ourselves and very carefully. We have deliberately chosen medium-sized family businesses that manufacture the products with great care according to our ideas. Only our bath salts are made in a medium-sized family business in Switzerland. The bilou Eau de Parfum is made in Austria.

There are various systems that ensure that the foam comes out of the can. We deliberately chose an aerosol that requires as little material as possible. That's why our bilou can is smaller, despite having the same content.

It is best to always store bilou products, especially pressure cans (such as shower foams and deodorants), upright. Although our products are developed in accordance with the applicable regulations and the highest quality standards, storing them lying down for long periods of time can increase the risk of possible leakage. Please note that we cannot accept liability for damage caused by improper storage.

Of course, you can find it in our online shop! In addition, bilou products are currently available at Budni drugstores in Hamburg, all dm drugstores, the dm online shop , Müller drugstores, the Müller online shop , Rossmann, the Rossmann online shop , and Douglas perfumeries and the Douglas online shop . In Austria, you can find bilou at all BIPA stores and the BIPA online shop , at dm and the dm online shop , at Müller, the Müller online shop , and Douglas perfumeries and the Douglas online shop . In Switzerland, we offer bilou at Manor and the Manor online shop, as well as at Müller . In China, you can find bilou exclusively through cross-border online shops at Tmall Global and VIP Global . In Ukraine, you can find it at Solo , Ideashop , SMYK , Epicentr , French cosmetics , Makeup , Parfums , and other retailers. Furthermore, you can find bilou in Finland at Stockmann and in the Stockmann online shop . In Sweden you can now also find bilou at Åhléns and in the Åhléns online shop .

The bilou gift boxes are a special promotion and therefore only available in limited quantities. Stay tuned for other great promotions we have in store.

At the moment we are receiving sooooo many inquiries about it. We are very pleased that you like the bilou material so much. ☺ At the moment, however, it is exclusive to our cooperation partners and therefore unfortunately cannot be purchased (yet). But keep checking our online shop. There will be regular promotions here that may also include promotional material.

For the bath salts, we have chosen a plant-based surfactant that is based on natural raw materials. It is gentle on the skin and ensures a pleasant skin feeling. And the foam is free :)

Although many of you love our shower foams, some of you prefer a shower gel. Since we naturally want to cater to every bilou fan, we now also offer bilou shower gels, which come in a great tube that's easy to empty and feels lovely.

Tasty Donut, Slushy Apple and Cherry Coco: 0.036g per piece of gum, 0.36g per pack
Orange Lemonade: 0.0912g per piece of gum, 0.912g per pack
Lemon Cheesecake: 0.0192g per piece of gum, 0.192g per pack
Funky Cola: 0.0168g per piece of gum, 0.168g per pack
Fizzy Berry, Peach Soda: 0.018g per piece of gum, 0.18g per pack
bilou x Wednesday I'm Allergic to Color: 0.75% xylitol / 0.018g per chewing gum, 0.18g per pack
bilou x Wednesday Little Storm Cloud: 0.75% xylitol / 0.018g per piece of gum, 0.18g per pack

Just send us an email to: kontakt@bilou.de